The  American Productivity & Quality Center (APQC) defines and manages process classification frameworks (PCF) for specific industries as well as cross industry.  The PCF allows for the efficient definition of processes, the benchmarking of performance and the structuring of knowledge and content. There is a remarkable number of organizations trying to benefit from the APQC PCF which are also huge SAP shops.  Surprisingly it does not seem evident how the APQC best practices can meet the SAP SLA requirements to document core business processes with the SAP® Solution Manager tool.